Customer Service Officer

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Job ID:

267959

Reference No.:

CSO - HK

Minimum Education Level:

Not Applicable

Minimum Total Years of Experience:

No work experience

Job Level:

Middle

Company Benefits:

General holidays, MPF
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Industry:

Financial Services, Retail, Services

Job Function:

Call Centre / Customer Service: Customer Service
Retail: Retail - Other

Job Location:

Hong Kong SAR

Employment Type:

Full Time

Preferred Language Skills:

Bahasa Indonesia & Tagalog - Basic

Posted:

12.31.2018
col-wide   

Job Summary:

Requirements
  • Able to work independently
  • Highly motivated and able to demonstrate initiative
  • Excellent communication skills
  • Customer service and sales oriented
  • Proactive in initiating conversation with potential customers to promote our products and create interest
  • Willing to work on Weekends (Sundays are mandatory) & Public holidays
  • Willing to travel to different event locations
Desirable Qualities
  • Multi Lingual (especially Bahasa)
Benefits
  • Generous incentives
  • Allowances
Why Join Us?
  • Outstanding career advancement opportunities await our staff
  • We encourage adaptability to our company's learning culture to improve and enhance our employees in work & personal life
  • We practice vibrant and energetic office culture
  • To be part of a dynamic multicultural team
  • Opportunity to work with cutting-edge technology and an innovative company with a great future and rapid growth objectives
  • Attractive salaries that commensurate with work experience

Job Description:

Responsibilities
  • Demonstrate how customers can send money using our services or assist customers requiring help
  • Provide complete information about our products and services
  • Generate customer interest in our products and services
  • Manage of all aspects of customer enrolment process
  • Be part of the marketing team to achieve the conversion and transaction targets
  • Collect feedback from customers on our products and escalate them as soon as information is acquired
  • Follow up on enquiries and sales opportunities
  • Provide the first point of contact for customers
  • Monitor competitor's activities and evaluate marketing events
  • Carry out customer surveys to understand demand and manage brand positioning
  • Manage & maintain the retail service standards
Company Info
P2H (Hong Kong) Pte Limited
South Horizons, 18A South Horizons Drive, Hong Kong
Hong Kong, Hong Kong SAR

Phone: +6563910382
Web Site: www.pay2home.com

Company Profile



Company Info


P2H (Hong Kong) Pte Limited

Phone:
Web Site:

col-narrow-left   

Job ID:

267959

Reference No.:

CSO - HK

Minimum Education Level:

Not Applicable

Minimum Total Years of Experience:

No work experience

Job Level:

Middle

Company Benefits:

General holidays, MPF
col-narrow-right   

Industry:

Financial Services, Retail, Services

Job Function:

Call Centre / Customer Service: Customer Service
Retail: Retail - Other

Job Location:

Hong Kong SAR

Employment Type:

Full Time

Preferred Language Skills:

Bahasa Indonesia & Tagalog - Basic

Posted:

12.31.2018
col-wide   

Job Summary:

Requirements
  • Able to work independently
  • Highly motivated and able to demonstrate initiative
  • Excellent communication skills
  • Customer service and sales oriented
  • Proactive in initiating conversation with potential customers to promote our products and create interest
  • Willing to work on Weekends (Sundays are mandatory) & Public holidays
  • Willing to travel to different event locations
Desirable Qualities
  • Multi Lingual (especially Bahasa)
Benefits
  • Generous incentives
  • Allowances
Why Join Us?
  • Outstanding career advancement opportunities await our staff
  • We encourage adaptability to our company's learning culture to improve and enhance our employees in work & personal life
  • We practice vibrant and energetic office culture
  • To be part of a dynamic multicultural team
  • Opportunity to work with cutting-edge technology and an innovative company with a great future and rapid growth objectives
  • Attractive salaries that commensurate with work experience

Job Description:

Responsibilities
  • Demonstrate how customers can send money using our services or assist customers requiring help
  • Provide complete information about our products and services
  • Generate customer interest in our products and services
  • Manage of all aspects of customer enrolment process
  • Be part of the marketing team to achieve the conversion and transaction targets
  • Collect feedback from customers on our products and escalate them as soon as information is acquired
  • Follow up on enquiries and sales opportunities
  • Provide the first point of contact for customers
  • Monitor competitor's activities and evaluate marketing events
  • Carry out customer surveys to understand demand and manage brand positioning
  • Manage & maintain the retail service standards