Customer Care Executive

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Job ID:

266261
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Job Function:

Call Centre / Customer Service: Call Centre

Job Location:

Hong Kong SAR

Posted:

11.10.2018
col-wide   

Job Description:

Customer Care Executive

Location: Quarry Bay

Responsibilities:

  • To assist in liaison and negotiation with customers on service contract renewals
  • Responsible for the preparation of service package and manage contracting administration
  • Coordinate with internal departments and outsourcing partners to prepare for necessary resources to support the customers
  • Highly customer-oriented with passion, patience and caring attitude in result-oriented service manner
  • Delivery courtesy caring service to strategic accounts, such as regular and ad-hoc visiting

Requirements:

  • Tertiary Education in Business Discipline
  • Able to work independently and work under pressure
  • Customer focus, strong interpersonal, writing skill and good working attitude
  • Excellent command of written and spoken Chinese, English and Mandarin
  • Computer Skills (Excel/Word)
  • Candidates with less experience will be considered as Customer Care Assistant
  • Immediate available is highly preferred

We offer attractive remuneration package, medical benefits and marriage leave to the right candidate. Interested parties please send full resume with expected salary by clicking Apply Now.

All information collected will be used for recruitment purpose only.

To know more about Macroview, please visit: http://www.macroview.com

Company Info
Macroview Telecom


Company Info

Undisclosed

Phone:
Web Site:

col-narrow-left   

Job ID:

266261
col-narrow-right   

Job Function:

Call Centre / Customer Service: Call Centre

Job Location:

Hong Kong SAR

Posted:

11.10.2018
col-wide   

Job Description:

Customer Care Executive

Location: Quarry Bay

Responsibilities:

  • To assist in liaison and negotiation with customers on service contract renewals
  • Responsible for the preparation of service package and manage contracting administration
  • Coordinate with internal departments and outsourcing partners to prepare for necessary resources to support the customers
  • Highly customer-oriented with passion, patience and caring attitude in result-oriented service manner
  • Delivery courtesy caring service to strategic accounts, such as regular and ad-hoc visiting

Requirements:

  • Tertiary Education in Business Discipline
  • Able to work independently and work under pressure
  • Customer focus, strong interpersonal, writing skill and good working attitude
  • Excellent command of written and spoken Chinese, English and Mandarin
  • Computer Skills (Excel/Word)
  • Candidates with less experience will be considered as Customer Care Assistant
  • Immediate available is highly preferred

We offer attractive remuneration package, medical benefits and marriage leave to the right candidate. Interested parties please send full resume with expected salary by clicking Apply Now.

All information collected will be used for recruitment purpose only.

To know more about Macroview, please visit: http://www.macroview.com