Customer Service Rep. Support Engineer
Working Experience
Jan.2008－May.2008 Genpact Dalian Liaoning
Testing Engineer
Work with Genpact Image & Testing Team to test global ghost image for GE.
May 2007－NOV. 2007 hp (GSC American Tower) Dalian Liaoning
Technical Support Engineer (Permanent night-shift)
With CRM tools, we troubleshoot technical issues and provide resolutions to hp commercial desktop end users from the US.
Work Preferences
Skills and Experience
|
Category
|
|
Yrs. Exp.
|
Until
|
|
|
Call Centre / Customer Service
|
Call Centre – Inbound
|
1
|
2007
|
|
|
|
Customer Service
|
1
|
2007
|
|
|
Education & Childcare
|
Early Childhood - other
|
1
|
2003
|
|
|
IT / Telecoms
|
Testing & QA
|
1
|
2008
|
|
Employment History
Qualifications
|
Completed
|
Institution
|
Degree / Qualification
|
|
|
2007
|
Liaoning Normal University
|
College Degree
|
|