AM Merchants International, China

Manager

Assisted in friend’s company as a Product merchandiser from China’s manufactured products in electronic devices. Traveled and sourced for parts in different areas of Beijing, ShenZhen and GuanZhou, for the past years in China. Dealt with manufacturers in sourcing for products in electronic devices and components and media and publications.

Also did Freelance advisor to BJ Property magazine subsidiary from strategic management and identify key marketing strategic efficiencies. Attended various exhibitions of different industries in Beijing, GuanZhou during my stay. Received good networks and contacts from various industry specialists. Assisted in organizing marketing strategies for media products and magazine promotions. Able to independently identify companies and properties for sale, checking of their books and seeking for mergers and potential buyers.

Good understanding of Chinese taxation and its tax systems.

Networked with government officials in assisting them in getting project financiers for their infrastructural projects and assisted in attracting business into China.

Translate for local Chinese manufacturers in getting outsourced contracts from European companies to transfer their manufacturing and technological know how to Chinese counterparts during exhibitions.

Transcontinental Food Pte Ltd

Officer (short contract for IPO analysis)

Check of accounts and translations for China projects

HSBC

Officer in Network Services Centre

• Supervised 5 clerks. Monitored daily work statistics and involved in restructure projects.

• Handled customers’ complaints. Coordinated in the implementation of new work procedures and improvements with lesser complaints on errors.

Standard Chartered Bank (Singapore)

• Contract Officer in Account Services dept. Supervised 4 clerks in maintenance of customers’ database, testing of new computer systems and training of staffs. Improved efficiency of account openings from 60 to 120 customers per day. Indirectly managed 30 clerks on cheque clearance. Trained Indian associates on new process for Indian Branch. Completed clean-up project for bank’s customers’ signature and database.

• Marketing Executive Assisted 4 Product Managers in Wealth Management with the launching and Event promotion of bank’s products. With more than 800-1000 prospective clients turning up for events in 1 night. Analyzed and reported on competitors’ interest rates, data research and Mutual Funds with branches coordination.

• Credit Collection, Customer Service Assistant Made 120 calls per day to clients on interest payments via phone, in products of personal credit and mortgage loans. Attend to and address clients’ complaints and ad hoc issues such on fraud cases.

ABB Treasury Center (Asia Pacific) Pte Ltd, Singapore

Temp Contract Accounts Executive

Responsible for Daily FX trades for Bank Reconciliation, daily bookkeeping and processing, project on transition of accounts in compliance to SOX.

Personal trade.  Carried some ladies costume jewelries from China to sell overseas.