Administrative Positions; Customer Service

• Customer service representative for a call center; CONVERGY's
• Administrative assistant; US Naval Base Guantanamo Bay, Cuba
• Cashier / food service worker; US Naval Base Guantanamo Bay, Cuba
• Quality assistant inspector; US Naval Base Guantanamo Bay, Cuba
• Receptionist/front desk officer; Century Park Hotel
• Data encoder; B.I.R Phil
• English tutor

• Fluent in english ,written and oral
• Knowledge in MS Office;computer literate
• Customer service experience trained both in P

Work Preferences

Desired Salary: Negotiable per month

Availability: Immediately

Desired Job Type: Any Type

Can Travel for Work: Moderately

Highest Education Level: Bachelor Degree

Current Location: Shanghai, China

Willing to relocate?: No

Residency / Visa: I Require Sponsorship

Skills and Experience

Category		Yrs. Exp.	Until
Admin / Secretarial / Office	Administration	1	2006
	Data Entry Clerk	1	2006
Call Centre / Customer Service	Call Centre – Inbound	1	2007
Hospitality / Travel / Tourism	Hotel Service	1	2004

Employment History

Job Title: Customer Service Representative

Industry: Telecommunications

01/2007 to 09/2007: I worked for a call center in the Philippines, CONVERGY's. I provide inbound calls assistance for DIRECTV subscribed customers located in USA. I was in a graveyard shift and i used to handle calls for sales, payments, technical problems and other concerns for the DIRECTV cable product.

Job Title: Administrative Assistant, Cashier, Food Service Worker and Quality Assistance Inspector

Industry: Other

02/2005 to 03/2006: I worked in Guantanamo Bay, Cuba for a US Naval Base. Providing service to military personnel and prisoners. I was an administrative assistant for the duty manager, a cashier/food service worker for the base, and a quality assistance inspector for the food of the prisoners who had special needs.

Job Title: Frontdesk/receptionist

Industry: Other

01/2008 to Current: I worked as a front desk/receptionist for Century Park Hotel in Philippines for almost 2 years. Provided assistance to hotel guests and employees.

Qualifications

Completed	Institution	Degree / Qualification
2003	AMA Computer University	BS Computer Science
1998	South Crest School	Secondary level
1994	Mother Shepherd School	Primary level

Work Related Training & Certification

Completed	Institution	Training / Certification
2005	Pentad Corporation	Health and Sanitary Certificate

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