ECC Language Schools, Bangkok, Thailand

Role: To organise, plan and deliver English language lessons to recognised standards.

• Teaching a wide variety of students from young children to adults in small groups and on a one to one basis.
• Preparing students for academic studies in the UK, USA and Australia.
• Developing individualised learning plans for students.
• Contributing to the overall effectiveness of the school.

Norwich Union Plc, York, England

Role: Project Assistant

Worked on an internal Business Change project in the Project Assistant role. My job was to assist a number of Project Managers and provide Project Support for a company restructuring project.

Role included:

• Organising project meetings.
• Supporting Project Managers and Senior Project staff.
• Maintaining project documentation and databases.
• Liaising with key project stakeholders.

IBM UK, United Kingdom

Role: Worked in the project office of a large systems development programme on a 1 year placement scheme.

Role included:

• Supporting the senior managers within IBM and the MOD on the programme and within my department to ensure clear and precise exchange of information. This involved organising both internal and external customer meetings.
• Running the Change Management and Process Improvement areas. This involved developing and maintaining appropriate databases to support these processes and writing process documents.
• Acting as the customer point of contact for the Change Management Process, which required liaising across the project team.
• Working as part of a project team I delivered project wide statistics across the programme to help ensure that the Programme achieved CMMi Level 4 status.
• Acted as Software Quality Assurance representative I ensured that auditing trails across the project adhered to quality standards.