l         Currently working with Microsoft as a Senior Technical account manager .Deliver Microsoft Premier Service to Enterprise customers, which include technical consulting, training, supporting, trouble-shooting, performance tuning etc..

 

l         Serve as the Microsoft technical point of contact throughout the product support lifecycle advising and consulting Technical contacts within customer’s organization on their use and support of Microsoft technologies.

 

l         Consult and support enterprise customer improve IT operation and achieve high availability, reliability and manageability on critical business information system

 

l         Responsible for several financial institutions technical account in Japan, resolving all technical issues to meet the SLAs  (support contract of approximately $8 million  on annual base).

 

l         Work with C-level executives at client-partners to help them shape their overall IT system

(define IT policies, processes, procedures, roles, and responsibilities)

 

l         Deep expertise on  SMS,  ISA 2006 ,SharePoint2007,SQL2005,MOF

 

·         Responsible of the Sarbanes-Oxley Compliance implementation

o    Lead the SOX compliance implementation team for the customer care system.

o    Share technical knowledge and work closely with external audit personnel for all phases of SOX Compliance implementation.

o    Benchmarking, analyzing information systems security.

·         System control

Lead a team of 50 Team Members who work on Technologies like Active Directory,

Exchange 2003 , ISA ,File Servers, Print Servers, Backup Technologies, Visual Formade, SMS, Sharepoint etc

 

o     Manage the system performance, maintenance and Job activities. Ensures system availability and performance meets expected service levels, implements and administers methods and procedures to enhance operations. More than 200 servers. Unix and Windows.

·            Developed and implemented corporate security log parsing system.

o    Corporate security platform. Centrally collecting and analyzing　security data from heterogeneous devices. Managing intrusions.

·         Redesigned and implemented the nation-wide customer care system security policy and workflow to fit the Sox compliance and personal information protection law.

·         Supervise system operator’s activities.

o     Assign access roles (Multi-levels security), work schedule to each opetaror monitering the system in each data center.

·         Global IT.

o    Liaise with the global IT division for compliance with global infrastructure and security policies and procedures (ITIL)

·         Supervised and trained the security account management team

 

OS, language: Win 2000, Win2003, Solaris, HP-UX Visual Basic, ORACLE, PL-SQL, Java Script, ASP, Openview manager, JP1,Senju,Reflexion-X

 

Tenda Corporation                                                                                                                                                       June 03- March 04

Team leader, System Engineer

 

·         Team Leader　of  the  development team. Directing all aspects of all projects including requirements gathering, specification, and code implementation for:

o     Intranet database security systems, to prevent unauthorized access to all corporate sensitive information.

o     Web based MBO management system.

o     Various custom database-driven applications for client projects

o     Design and expansion of LAN into a true Wide Area Network (WAN) for all company locations.  Network encryption, security configuration, and firewall setting.

·         Worked with C-level executives at client-partners to help them shape their overall IT system

·         Produce network strategy and design reports and provide recommendations regarding technology trends, companies and emerging technologies

 

OS, language: Solaris, Win2000, Win 2003, Visual Basic, Socket programming ,VBA, C,PL-SQL,Oracle

 

 

Designed, developed, and managed a wide variety of applications and projects including:

·         SCM (Supply Chain Management)

o        SCM system to control the arrival of imported goods. Manage the warehouse data. Control the shipping process according to the shops and the warehouse present sock. Ensuring that the overall logistic system provides required resources on time.

·         Web based  HR　system

o        A web based system enabling client employee and the HR group the ability to manage facilities with minimal technical expertise.

·         SCM　ASP system

o        Internet based warehouse system. Manage warehouse information through the net, providing shipping and printing facilities

·         Cultural center facilities guidance system.                                                       

o        A system that remotely control the cultural center Plasma Display (on/off/pc/vcr/dvd), managing advertisements and local information.

o        Developped tools to help local staff maintain the system.

o        Showing in real time the cultural center facilities  state.

·         .NET domain

o        Designed, developed, Win2000 based .net Web site and network.

o        Active directory, DNS, setup, DNS,  setup. Server management.

o        Router and firewall settings. Network administration.

Microsoft Cluster server service.