Telecom New Zealand Ltd, Christchurch, New Zealand
Service Co-ordinator, Broadband Online (Oct 2004 –Jul 2005)
Responsible for part of the process in getting customers started with using Broadband.
Main tasks include:
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AMFM Testing – conducting checks on the customer’s line to advise provisioning solutions
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Processing new applications for Broadband service and new plan changes
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Setting up login and password for new Broadband customers.