Career Opportunities in Asia

Resume : 582392  |  Print

Guest Sevice in Hospitality

Shanghai local resident, studied in Malaysia and got Higher Diploma in Hotel Management, one year working experience in Malaysia, came back to Shanghai in 2006, currently working in a international 5* hotel as a Guest Service Manager. Open charactor and willing to learn always. Sincere and responsible to my job and enjoy the environment in hospitality industry...

Work Preferences

Desired Salary
Negotiable per month  
Availability
4 Weeks  
Desired Job Type
Any Type  
Can Travel for Work
A Lot  
Highest Education Level
Diploma/Certificate  
Current Location
Shanghai, China  
Willing to relocate?
No
Residency / Visa
Authorised to work in China

Skills and Experience

Category Yrs. Exp. Until
Hospitality / Travel / Tourism Guest Relations 3 2008  

Employment History

Job Title
Guest Relations Manager (int'l 5* hotel in Shanghai)
Industry
Services
03/2007 to Current
* Taking care of vip guest and updating vip guest profile
* Helping front desk check-in and check-out guest
* Handling complaints
* Assisting Front Office Manager manage daily department operation
* Co-operating with other departments if any accidence occured
* Making daily report
Job Title
Pre-opening Executive (Malaysian 4* hotel in China)
Industry
Services
07/2006 to 02/2007
* Assisting management group training new staff
* Modifying Front Office and HouseKeeping Department Standard Operation Procedure according to China situation
* Initialling F&B data in operation computer system
Job Title
Management Trainee (Malaysian Hotel Mgmt Grp)
Industry
Services
10/2005 to 06/2006
* Understanding company VissionĀ  and Mission
* Organizing company Standard Operation Procedure
* Learning Front Office and HouseKeeping operation in departments

Qualifications

Completed Institution Degree / Qualification
2005 Tayor's College in Malaysia Higher Deploma in Hotel Mgmt  
2002 Jin Yuan High School in Shanghai High School